Terms of service

Terms and Conditions

Terms & Conditions

Last Updated: March 13, 2026

Welcome to A Bright Candle Company. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. Acceptance of Terms

By visiting our website, placing an order, or interacting with our content, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

2. Use of the Website

You agree to use this website for lawful purposes only. You may not:

• Copy, reproduce, or distribute any content without permission
• Attempt to interfere with the website’s functionality
• Use our content, images, or branding for commercial purposes without written consent

All content on this site is the property of A Bright Candle Company.

3. Product Information & Handmade Variations

Our products are handcrafted, and natural variations in color, texture, shape, or fragrance may occur. These variations are normal and part of the artistic nature of our products.

We make every effort to display product details accurately, but we cannot guarantee that your device’s display will perfectly reflect actual product appearance.

Product availability is not guaranteed and may change without notice.

4. Pricing & Payments

All prices are listed in USD.
We reserve the right to update pricing at any time without notice.

Taxes and shipping fees may apply at checkout.
We accept the payment methods displayed at the time of purchase.

5. Shipping & Delivery

Orders are processed in the order they are received. Estimated delivery times are provided by the carrier and may vary.

A Bright Candle Company is not responsible for delays caused by:

• Weather
• Carrier issues
• Incorrect shipping information provided by the customer

Once an order is shipped, responsibility transfers to the carrier.

6. Returns, Refunds & Exchanges

We offer a 15‑day return window starting from the day your order is delivered.

To qualify for a return, items must be:

• In the same condition as received
• Unused, unburned, and unaltered
• In original packaging

Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Refunds are approved only after the returned product is received and reviewed by our quality team.
Once approved, refunds are issued to the original payment method.

Custom or personalized items may not be eligible for return unless damaged upon arrival.

7. Safety Disclaimer

Candles must be used according to the safety instructions provided.
A Bright Candle Company is not responsible for damage or injury resulting from misuse, unattended burning, or failure to follow safety guidelines.

8. Intellectual Property

All branding, product designs, images, descriptions, and website content belong to A Bright Candle Company and may not be copied, reproduced, or used without written permission.

9. Privacy & Data Collection

We respect your privacy. Any personal information collected during checkout or account creation is used solely to process orders and improve your experience.

For full details, please refer to our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of Indiana. Any disputes will be handled in accordance with Indiana law.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.